Terms and Conditions

Terms & Conditions:

CHECK IN: 04:00 PM CHECK OUT: 12:00 PM

Payment of services quoted in Euro will be made in Lei at the BNR exchange rate of the invoicing day.

Only non-smoking rooms.

PETS are NOT allowed.

Privacy Policy:

INFORMATION NOTE on the application of the provisions of the General Regulation for Personal Data Protection in the hotel booking process through the HOTEL KORONA website. We, at HOTEL KORONA, are interested in respecting your privacy, and therefore our privacy policy and all related procedures comply with the General Data Protection Rules

WHAT INFORMATION DO WE COLLECT?

In order to make an online booking using HOTEL KORONA’s own reservation platform, we need the following personal data: first and last name, phone number and your e-mail address. The phone number and e-mail address are required to inform you about the status of your booking request.

HOW DO WE USE YOUR INFORMATION ABOUT YOURSELF?

All this information is legally required to guarantee your reservation and to be accommodated in our hotel. If, for various reasons, we will have to contact you before staying in our hotel, we will do so at the email address you have provided. We do not sell or send your data to other entities or third parties. They are stored in our servers for a period of 24 months after your last stay with us, and then they are automatically deleted.

MARKETING.

We will not send you any marketing information about our hotels. During the accommodation procedure, if you wish, you can give us your consent to keep you informed on our offers submitted to your personal email address. If you have accepted this, you can always opt out of receiving offers from us through a simple unsubscribe process.

ACCESS TO INFORMATION, DATA RECTIFICATION AND COMPLAINTS

We want to make sure that all your rights are respected and that your personal data is fully protected. You may request a copy of the information we hold about you, ask for the data to be rectified or deleted, or request restriction of the data processing. If you want to do any of the above, please write us an email directly from the e-mail address used in our correspondence. The contact details of the department dealing with personal data protection are: This email address is being protected from spambots. You need JavaScript enabled to view it. You have the right to complain to the National Supervisory Authority for Personal Data Processing. This is the control body you can address if you feel that your requests have not been resolved by law. More information can be found at the following address: http://www.dataprotection.ro

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